Hi I’m Rafael Susano

Shopify Expert | Full Stack Shopify Developer | E-commerce Operations | Funnel Builder & CRO | QA Specialist

About

A creative and detail-driven professional with 8+ years of experience as a Shopify Expert and Full Stack Developer, Funnel Builder, E-commerce Operations, QA Specialist and Creative Designer.

I specialize in building, optimizing, and managing high converting Shopify stores and WordPress websites, custom coded sections, sales funnels, and brand focused creative assets. From landing page builds and email marketing design to backend operations, customer service, and product research, I support businesses at every stage of the ecommerce funnel with speed, accuracy, and a deep understanding of what converts.

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💼 Core Skills

• Platforms: Shopify, Shopify Plus, Shopify Templates, Shopify Apps, Payment Integration, API integration, WordPress
• Page Builders: PageFly, GemPages, Instant, Replo, Heyflow, Kajabi, Funnelish, Elementor, WPBakery
• Web Tools: HTML, CSS, JavaScript
• Creative Tools: Photoshop, Figma, Canva
• Email Marketing: Figma for Klaviyo
• E-commerce & VA Operations: Email Support (EN/ES), Product Uploads, Store Admin, Order/Dispute Handling
• Project Management & Collaboration: ClickUp, Notion, Trello, Slack, Google Workspace, Discord

👨‍💻 Why Work With Me?

• Fast, responsive, and detail-focused
• Experienced with direct client internationally, agencies and fast-paced ecommerce teams
• Confident working independently or within collaborative teams
• Available for long-term support, part-time or full-time

📝 Resume / CV

RAFAEL S (CV).pdf

( Click to view or Download )

SHOPIFY FULL STACK DEVELOPER and QA SPECIALIST (ECOM CAPITAL) JUN 2025 - DEC 2025

• Worked as QA Specialist ensuring all Shopify and Gempages stores were fully polished, functional, and error free before handover, while managing daily client revisions, app setups, and performance checks.
• Served as Developer handling store builds, additional pages, custom sections using HTML, CSS, and JavaScript, theme and Gempages customization, API integrations, subscription and bundling apps, cart drawer setups, Klaviyo integration, domain setup, bug fixing, layout and functionality corrections, implementing other useful or client requested features, and integrating ERPs such as Odoo, Dianxiaomi, and Mebang ERP for clients who needed it. Also collaborated closely with designers and other developers.
• Supported Graphic Design and Virtual Assistant tasks by updating store images and optimizing content to improve ecommerce store performance, assigning tasks to other QA members and developers to streamline workload, organizing projects to meet deadlines, preparing handover reports, and reporting directly to our operations manager.

E-COMMERCE OPERATIONS (FL INTERNATIONAL) AUG 2024 - PRESENT (Part Time)

• Photoshop and Funnel Building: Design and edit graphics with Photoshop, and develop well structured sales funnels and listicle advertorials tailored to client needs using PageFly, including integration of Dianxiaomi and Mebang ERP in client’s stores.
• Social Media and Bilingual Support: Manage social media profiles and deliver email customer service in Spanish and English, ensuring effective communication, while also managing supplier coordination, order decisions (ship, reship, hold), handling disputes, and processing refunds.
• Content Copywriting: Execute product-focused copywriting for webpage content in Spanish, creating compelling and persuasive messaging that effectively engages customers and drives conversions.

EXPERT PAGEFLYER SHOPIFY (VOXOSA) SEPT 2025 - DEC 2025 (Part Time)

• Designed and built high converting product landing pages using PageFly, applying CRO principles, mobile first layouts, responsive design, and fast load speed optimization tailored for Meta Ads traffic.
• Optimized user experience by integrating Shopify features such as cart functions, upsells, cross sells, and A/B tested key elements including headlines, images, and CTAs to consistently improve page performance.
• Collaborated with the creative and marketing teams to align landing page designs with ad creatives, implemented advanced customizations with HTML, CSS & JS, and ensured seamless compatibility with apps like ReConvert, UpCart, AfterSell, and Klaviyo.

STORE BUILDER | FUNNEL BUILDER (LUMINIA INTERNATIONAL LLC) MAR 2025 - JUL 2025

• Built complete Shopify stores using PageFly, including full digital product setups, custom layouts, and optimized user flows.
• Developed high converting funnels, advertorials, and interactive quizzes designed to boost engagement and drive conversions.
• Created custom PageFly sections using HTML, CSS, and JavaScript to deliver tailored features and advanced functionality for clients.

Wordpress and WooCommerce (SPOTTEDGAL & NASTYGAL) JAN 2024 - JUL 2024

• Developed and launched a responsive WordPress website with integrated WooCommerce, enhancing user engagement and the online shopping experience.
• Customized WooCommerce plugins and themes to meet specific client needs, creating a seamless and efficient e-commerce platform.
• Implemented SEO best practices and optimized site performance, improving search engine rankings and increasing traffic and sales.

Video Editor and Graphic Designer (MEDIA FAME LLC) DEC 2022 - NOV 2023

• Crafted visually compelling graphics and branding materials to enhance client visibility and identity across various digital and print platforms.
• Produced and edited high-quality videos tailored for marketing campaigns, social media, and client presentations, effectively conveying brand messages and engaging target audiences.
• Collaborated closely with clients to understand their vision and deliver customized visual content aligned with their specific marketing and communication objectives.

Shopify Developer and Ecommerce Expert (NOSTROS LLC) MAR 2018 - SEPT 2022

• Developed and customized Shopify stores to create visually appealing, user friendly e-commerce platforms aligned with client brand identity.
• Managed product listings, inventory updates, and order processing to ensure efficient operations and a smooth customer experience, while also handling supplier coordination, email support, order decisions (ship, reship, hold), disputes, and processing refunds.
• Implemented SEO strategies and performance optimizations, boosting search engine rankings, traffic, and sales conversions.

I help ecommerce businesses build, manage, and optimize their online stores, handling everything from product uploads to custom-coded sections, branded graphics, and email campaigns. With over 6 years of experience, I bring a full-stack approach to design, development, and virtual assistance that gets results.

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Portfolio